Mall of Louisiana FAQs
GENERAL INFORMATION
Mall of Louisiana’s hours are Monday - Thursday 11am - 7pm, Friday & Saturday 11am - 8pm, and Sunday Noon - 6pm.
The phone number for Mall of Louisiana is 225.761.7228.
Mall of Louisiana’s address is 6401 Bluebonnet Boulevard Baton Rouge, LA 70836.
To get to Mall of Louisiana, you take the Mall of Louisiana Exit.
Mall of Louisiana is located within the city of Baton Rouge.
Yes, we support mall walkers at Mall of Louisiana, and mall doors open one hour prior to the stores.
You can find job openings for Mall of Louisiana by reaching out to stores, as job seekers are urged to contact retailers directly.
Pets are not allowed at Mall of Louisiana, but we permit service animals.
Yes, backpacks are allowed at Mall of Louisiana.
Yes, there is a parental guidance policy at Mall of Louisiana, with PGR Rules and Guidelines stating that visitors under 18 years of age are required to be accompanied at all times by a parent (or supervising adult) age 21 or older on Fridays and Saturdays after 4pm.* Parental Guidance Required hours are subject to change during the holiday season. Unsupervised youth shopping prior to 4pm on Fridays and Saturdays must leave the mall at 4pm or immediately be joined by a parent (or supervising adult) age 21 or older. Proof of age may be required for the youth or supervising adult, and those who lack proper identification may be asked to leave the property. Valid forms of identification include a state-issued driver’s license or ID card, military ID, school ID card, or passport. The identification must be tamper-proof and include a photograph and date of birth. One adult may accompany up to four youths.** All accompanied youths must remain with the supervising adult, and supervising adults are responsible for the actions of the youth they accompany.
The smoking policy is that Mall of Louisiana is a No Smoking establishment, and this includes but is not limited to vapes and e-cigarettes.
No, scavenger hunts are not allowed at Mall of Louisiana.
Information about area hotels and the surrounding area near Mall of Louisiana is available through the Baton Rouge Area Chamber at https://greaterbatonrouge.org/.
Information about local attractions near Mall of Louisiana is available through the Baton Rouge Area Chamber at https://greaterbatonrouge.org/.
No, mall gift cards are no longer available for online purchase. However, all previously purchased mall gift cards remain valid and will still be honored. For existing gift cards: • Check your balance: Visit AmexGiftCard.com/Balance or call 1-888-846-4308. • Questions or issues: Call 1-888-846-4308 for assistance. While we no longer have an online gift card program, we encourage you to purchase a gift card from one of our many retailers!
RESTROOMS & LOUNGES
The restrooms at Mall of Louisiana are located on the Lower Level near Security and on the Upper Level in the Food Court.
The family restrooms at Mall of Louisiana are located on the Lower Level near Security and on the Upper Level in the Food Court.
Yes, there is a place dedicated to nursing at Mall of Louisiana, which is located near the lower-level Family Restroom.
The general seating areas at Mall of Louisiana feature soft seating areas that are located throughout the mall.
SERVICES
Yes, the mall has a children’s play area at Mall of Louisiana, which is located on the Lower Level outside of Dillard’s.
Yes, there are children’s activities at Mall of Louisiana, which include The Carousel & Blue Zoo. Are there designated drop off or pick up locations for ride share? No, there are no designated drop off or pick up locations for ride share at Mall of Louisiana.
Yes, there is a movie theatre at Mall of Louisiana, which is the AMC Theatre. More information is available at https://www.amctheatres.com/movie-theatres/baton-rouge/amc-mall-of-louisiana-15.
No, there is not a farmers market at Mall of Louisiana.
No, there is not a dog park at Mall of Louisiana.
Yes, there is a carousel at Mall of Louisiana, which is located in the food court.
No, there are no electric scooters at Mall of Louisiana.
Yes, there are massage chairs at Mall of Louisiana, located on the Lower Level near Dillard’s and on the Lower Level near Urban Planet.
No, gift wrapping services are not available at Mall of Louisiana.
No, curbside pickup is not available at Mall of Louisiana.
There are no taxi services available at Mall of Louisiana.
Transportation schedules are not available or located at Mall of Louisiana.
No, there are no shuttle services at Mall of Louisiana.
Yes, Mall of Louisiana offers jump starts, please contact Mall Security for assistance. Security can be reached by calling 225.761.7234.
The lost vehicle protocol at Mall of Louisiana requires you to contact Mall Security. Security can be reached by calling 225.761.7234.
The towing protocol at Mall of Louisiana requires you to contact Mall Security. Security can be reached by calling 225.761.7234.
No, we do not have a foreign currency exchange at Mall of Louisiana.
PARKING & VALET
No, there is no local parking at Mall of Louisiana.
No, valet parking is not available at Mall of Louisiana.
No, there are no electric car charging stations in the Mall of Louisiana parking lots.
No, there is no preferred family parking at Mall of Louisiana.
SECURITY
You can contact mall security at Mall of Louisiana by calling 225.761.7234.
The security office at Mall of Louisiana is located on the Lower Level across from Pottery Barn.
The lost and found at Mall of Louisiana is located in the Security Office.
For safety escorts at Mall of Louisiana, please contact Mall Security at 225.761.7234.
For police assistance at Mall of Louisiana, please contact Mall Security at 225.761.7234 or by call 911.
For medical assistance at Mall of Louisiana, please contact Mall Security at 225.761.7234 or by call 911.
ACCESSIBILITY
Yes, wheelchairs are available to rent at Mall of Louisiana, as wheelchairs are available in the Security office on a first come first serve basis.
Yes, strollers and double strollers are available to rent at Mall of Louisiana, located on the Lower Level near Pottery Barn and on the Lower Level near Urban Planet.
Yes, mobile phone charging stations are available at Mall of Louisiana, located in the Center Court.
There are no ATMs located at Mall of Louisiana.
Yes, there is a FedEx, UPS, or USPS drop off at Mall of Louisiana, located on the Upper Level in the Food Court, on the Lower Level by Security, and on the Lower Level near Dillard’s.
No, there are no bike racks at Mall of Louisiana.
MALL FEEDBACK
The mall management office at Mall of Louisiana is located on the Lower Level near Dillard’s.
Feedback for Mall of Louisiana can be submitted by emailing LouisianaAdmin@ggp.com or by calling 225.761.7228.